References
[1]. Bagozzi, R.P., Gopinath, M., Nyer, P.U. The role of emotions in marketing. Journal of the Academy of Marketing Science 27(2), 184–204 (1999)
[2]. Li, X. The marketing strategy of Pop Mart: Emotional engagement through surprise. Journal of Consumer Research 42(3), 233–246 (2021)
[3]. Coca-Cola Company Coca-Cola's advertising strategy: Emotions and storytelling. Internal Marketing Report (2021)
[4]. Shao, J., Zhang, T., Wang, H., Tian, Y. Corporate social responsibility and consumer emotional marketing in big data era: a mini literature review. Frontiers in Psychology 13, 919601 (2022)
[5]. Bin, S. Social network emotional marketing influence model of consumers' purchase behavior. Sustainability 15(6), 5001 (2023)
[6]. Chan, E.Y. Emotional marketing. In: Consumer behavior in practice: Strategic insights for the modern marketer. Springer Nature, 85–103 (2024)
[7]. Moreno-Lobato, A., Di-Clemente, E., Hernández-Mogollón, J.M., Campón-Cerro, A.M. How emotions sound. A literature review of music as an emotional tool in tourism marketing. Tourism Management Perspectives 48, 101154 (2023)
[8]. Sharma, K., Kodhati, P., Sukhavasi, S. Emotional Marketing on Consumer Behaviour-Perception Study. International Journal on Customer Relations 10(2), 1–12 (2022)
[9]. Erlangga, H. The influence of service quality, emotional marketing and spiritual marketing on customer satisfaction. Turkish Journal of Computer and Mathematics Education 12(3), 3685–3689 (2021)
[10]. Pusztahelyi, R. Emotional AI and its challenges in the viewpoint of online marketing. Curentul Juridic 81(2), 13–31 (2020))